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Offer: Employment and Assistance Workers:Ministry of Social Development and Poverty Reduction

Job description:

Submitted by Hr1 on Mon, 2019-04-15 18:53

Contract Type:  Full Time

Industry:  Government

expertise:  secondary school graduation
client service in fast paced environment
computer applications including MS Word/Excel/Outlook
providing services to clients from diverse backgrounds

Ministry of Social Development and Poverty Reduction

Multiple Locations

Employment and Assistance Workers

Are you a client service-oriented communicator who thrives in a

high-volume environment?

income $44,389.12 - $56,079.99 annually

Please note this is an continuing posting without ascheduled close date.The posting close date will be added to the posting one month prior to theposting close date. Applications will be reviewed on a monthly basis at the end of every month.

This posting is to establish a pre-qualified pool of candidates (applicant inventory) who will be eligible to apply onfull-time, permanent part-time, and temporary positions in earnings Assistance officesin multiple locations.

EAWs play an important function in the lives of British Columbians seeking earnings and discapability assistance. EAWs determine eligibility for assistance, and deliver impactful decisions to citizens, sometimes in sensitive or crisis situations. EAWs are active listeners, possess strong interview and conflict management expertise, and remain calm, compassionate and clear in the face of difficult conversations and service pressures.

EAWs may serve clients in person, over the phone, or by other virtual means. The Service Delivery Division team is large and virtual, yet close-knit. You will build close relationships with coworkers located physically in your office, and virtually using online meeting tools and other technology. The EAW function is challenging, so being a supportive team player and maintaining a positive team culture is critical. For information about the function of an Employment and Assistance Worker andthe hiring process, please visit the EAW Careers Page.

Qualifications for this function include:

• Secondary School graduation or equivalent

• practice delivering a high standard of client service in a high volume, fast paced, rapidly changing environment (in-person, via virtual technologies or over the telephone).

• practice working with various computer applications including MS Word, Excel and Outlook.

• practice providing services to clients from diverse backgrounds, including but not limited to, clients from various ethnic and cultural backgrounds, clients with mental health issues and/or physical disabilities or other challenges, clients with substance use issues and individuals who may be in crisis, displaying frustration, anger or acting out in an abusive manner.

For more information and to apply, please go to:

City:  Multiple Locations

Employer Company:  Ministry of Social Development and Poverty Reduction

Province:  British Columbia, BC


Job Category: Health Services [ View All Health Services Jobs ]
Language requirements:
Employment type:
Salary: Unspecified
Degree: Unspecified
Experience (year): Unspecified
Job Location: Multiple Locations Other
Address: Multiple Locations
Company Type Employer
Post Date: 04/15/2019 / Viewed 8 times
Contact Information
Company: Ministry of Social Development and Poverty Reduction

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