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Full-Time Medical Secretary :Job description:Full-Time Medical SecretaryFebruary 12 2021 Industries Healthcare, social assistanceCategories Health, Medical, Administrative, Clerical, Administrative adjunct, Secretary, Clerical, Administrative Support London, ON Full-Time Medical Secretary For more than 30 years, the London InterCommunity Health Centre has provided health and social services to those who practice barriers to care including poverty, homelessness, language or culture, and complex and/or chronic health conditions including mental health and addictions. Today, with four busy clinics in three of London's most under-served regions, the organization is viewed as a community leader in newcomer health, care of marginalized women, issues of health equity, client-led service development and the advancement of partnerships that improve access to vital services for people who are at the margins in our community. all over the COVID-19 pandemic, we have innovated new ways to continue to support our staff and clients through this difficult time with minimal interruption to our service delivery. About the Position The London InterCommunity Health Centre seeks a full time Medical Secretary to join our Client Care Support Team. The Medical Secretary will greet all callers and visitors, provide accurate information, and direct inquiries to the appropriate personnel as well as offer administrative support for providers including scheduling appointments, chart management, and reception. This individual must be able to troubleshoot a range of requests, prioritize urgency and find resources unavailable at LIHC. The ideal candidate plays a key function in maintaining the overall welcoming tone of the reception area and responds effectively to problems and difficult situations that may arise. As the first point of contact for clients of the Health Centre, the Medical Secretary must be sensitive to the barriers that many individuals face when accessing health care services. this job offer involves a high regard for confidentiality and knowledge. The prosperous candidate will act with professionalism and courtesy toward clients, the general public and colleagues, and will demonstrate the integral qualities of excellent customer service in order to provide high quality care aligned with the values of the Health Centre. This full-time position typically works Monday to Friday, 37.5 hours per week, with some evening and weekend flexibility required. Required Qualifications required » Medical Office adjunct Diploma or three (3) years practice working in a busy medical environment » Excellent communication expertise and practice handling a busy multi-line telephone system » Demonstrated capability to problem solve and prioritize competing demands with little supervision » capability to work professionally and purposefully with clients, colleagues and community members within a busy, interdisciplinary setting » capability to work with diverse communities with respect, sensitivity, creativity, innovation, cultural knowledge, and non-judgement Preferred Qualifications required » consciousness and knowledge of the social determinants of health and practice working within a health promotion framework » Familiarity with medical terminology » practice with Electronic Medical Records (Telus Practice Solutions Suite currently in use) » Strong computer expertise, including the use of MS Office Products Nice to Haves: » French and other language expertise are considered an asset in supporting the communities we serve What's in it for you: With a strong focus on employee well-being and development, the Health Centre is proud to support our staff with a well-structured compensation plan: » A competitive income » 100% employer-paid health and dental benefits » Participation in the Healthcare of Ontario Pension Plan (HOOPP) » Paid sick and emergency time to tend to self and family care » Paid vacation time » Paid time to promote mental well-being and prevent burnout » Paid professional development time and funds to support your career goals » Numerous interdisciplinary training opportunities to promote growth in your function How to Apply: If you feel you are the right person for this function, please send a cover letter and resume by email to , stating the position title in the subject line of the email. Please also indicate in the body of the email where you learned of this opportunity. *With consideration for the COVID-19 pandemic, interviews may be conducted in-person with appropriate physical distancing or online via Zoom to best meet Public Health Guidelines and the needs of the selected candidates. If the use of Zoom presents a barrier for candidates, alternate methods can be arranged.* Submissions will only be accepted until February 23, 2021. The Health Centre is committed to hiring staff that reflect the diversity of the clients and community that we serve. Should you require accommodation in making an application Contact Us byour office. We thank all candidates for their interest, only those selected will be contacted. To lgain more about the Health Centre visit us online at , follow us on Twitter @HealthCentre or like us on Facebook - London InterCommunity Health Centre. Skills:
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