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Offer: Front Counter Support Clerk - City of Colwood:Job description:Front Counter Support Clerk - City of Colwood»» » City of ColwoodFront Counter Support ClerkPOSTING ID # : &nb sp; COC20210412_FCSC &nb sp; & nbsp; ; POSITION TITLE : &nb sp; FRONT COUNTER SUPPORT CLERK (under review) &n bsp; DEPARTMENT : &nb sp; CORPORATE SERVICES POSITION TYPE : &nb sp; FULL TIME UNION POSITION POSTING TYPE : &nb sp; INTERNAL/EXTERNAL income : &nb sp; & nbsp; Pay Grade 3 - $29.91/hr (2021 rate) HOURS OF WORK : 35 hours per week, Monday – Friday between the hours of 8am – 5pm BENEFITS : &nb sp; & nbsp; A comprehensive benefits plan as per the terms of the Collective Agreement The City of Colwood is home to more than 17,000 residents and is located 25 minutes from downtown Victoria. Corporate Services is responsible for a wide variety of responsibilities in leading a modern Corporate Services department providing services to internal and external stakeholders. The City of Colwood has an opportunity for a Front Counter Support Clerk in the Corporate Services Department. This is a UNION position with CUPE Local 374. Reporting to the Director of Corporate Services or designate; under the functional supervision of the Interim Deputy Corporate agent, the Front Counter Support Clerk works collaboratively with the Corporate Services Department as part of a team striving to provide exceptional customer service and support to City stakeholders, residents, and internal staff. this job offer is the first point of contact for the City and requires excellent customer service expertise, capability to interact courteously, professionally, and tactfully with the public and co-workers; focus on work and complete a variety of tasks in a busy environment with many interruptions and distractions. MINIMUM TRAINING AND practice REQUIRED The primary responsibility of this job offer is providing internal and external customer support services including but not limited to greeting the public, responding to a wide variety of inquiries, managing the main switchboard, processing payments, cashier tasks and cash balancing, receiving applications for permits and licenses, maintaining the City’s document and records management system, and other tasks as directed. » Completion of Grade 12, or equivalent. » Minimum of one-year practice in a demanding multi-tasking office environment providing customer service and clerical support (preferably a municipal government office). » Cashiering practice (accurate processing of large volumes of cash/electronic payments – credit/debit) and the capability to balance cash. A complete job description is available at Using the subject line POSTING ID# COC20210412_FCSC , please submit your resume and cover letter, in confidence, to Amanda Irving, Interim Deputy Corporate agent, at Email address: careers@colwood.ca . Applications will be accepted until 4:30pm on Thursday, April 22, 2021. Organization: Job location: Colwood, BC Region: South Vancouver Island Professional Category(s): Office Administration Published: April 12, 2021, 1:42 pm Expires: April 22, 2021, 4:30 pm Job employment Type: Full Time Employment Length: Permanent Education Requirement: Other trades certificate or diploma Job practice: 1 year to less than 2 years Rate: $29.91 Hour careers@colwood.ca » » » .back-to-top { position: fixed; bottom: 2em; right: 0px; text-decoration: none; color: #000000; background-color: rgba(235, 235, 235, 0.80); font-size: 12px; padding: 1em; display: none; } Skills:
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