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Job Offer: Guest Services Clerk:Strathcona Park Lodge & Outdoor Education CentreJob description:
Guest Services ClerkCompany:Strathcona Park Lodge & Outdoor Education CentreJob location:Campbell River , BCClosing Date:April 30, 2021The Guest Services Clerk has the important responsibility of being the front line interface with all SPL customers. Competencies required include strong communication expertise, a focus on teamwork, strong problem solving expertise, maturity, accountcapability, dependcapability, ethics and integrity.tasks » Welcome guests and visitors with a smile and engage in conversation. » Present a positive and professional image of SPL to all. » Help guests and potential guests plan their adventure with accurate information on SPL and the region. » Respond to telephone, e-mail, and in-person inquiries from guests, clients, other parties. » Where appropriate, sell the services and products of SPL; sign up new participants for SPL programs (WYLD, COLT, Road Scholar etc.) » Accurately and efficiently check guests in and out. » Takes guest reservations, computes charges, collect and post payment. » Following Opening and Closing procedures including end of day audits. » Maintain a clean and tidy front desk, store and office area. » Observes and reports any security issues to management. » Performs other tasks as required. » Adhere to all Covid-19 policies and procedures. Preferences » Fluency in an additional language » practice in the tourism industry with applicable diploma, certificate or degree » Financial literacy » availability to work afternoon/evening shift » practice with social media/marketing » practice with Event Planning and execution Reports To: Guest Services Manager Dates: June - October, Seasonal full time, various start and end dates TO APPLY:Please send your CV and cover letter to: Email address: kelly@strathconaparklodge.comPosted 2021-04-06 Skills:
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